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FAQ

How much does it cost in Euros?

9.98 USD - 8.30 EUR

16.96 USD - 14.10 EUR

19.95 USD - 16.60 EUR

33.92 USD - 28.20 EUR

50.88 USD - 42.30 EUR

67.83 USD - 56.40 EUR

Do I need to pay duties & taxes?

Customers are responsible for all import duties and taxes (if applicable). Please see DutyCalculator for a list of duties and tax rates per country for our lashes.

How long does shipping take?

Orders are processed within 1 business day (Monday-Friday) excluding federal holidays.

Please visit our Shipping Details page to read everything about shipping.

How do I track my order?

When your order has been shipped a confirmation email will be sent with the tracking number. If you haven’t received a confirmation email, please check Spam and Trash before contacting us.

What is your return policy?

Unfortunately due to the nature or our product, we do not offer returns on our lashes.

I haven't received my package, what should I do?

Before you contact us regarding your package, please ensure you have contacted your local post office to see if they have held it for your. Also double check with other members of your household to see if they have your package.

If you still cannot locate your package, simply contact us and we'll be happy to help.

What are mink lashes?

Our lashes are made from natural sterilized 100% cruelty-free mink fur. They are lightweight, comfortable to wear and can be used up to 25 times. We would like to make clear and public that no harm has been done to these beautiful animals.

How do I apply false eyelashes?

Carefully remove the lash from the eyelash tray, and check the eyelash fit, by aligning it with your natural lash line. If the lash extends past the outside corner of your eye, trim the excess from the outer end of the lash and not the inner.

Apply a thin line of adhesive to the lash band, and wait 30-60 seconds, or until glue becomes tacky.

Apply your lash to eyelid as close to natural lash line as possible.

Hold down for a few seconds, and allow glue to dry.

How to take care of my mink lashes?

After use, remove any excess glue carefully with a tweezer or fingers.

Do not use mascara on the eyelashes as this can ruin the quality of the fur and can limit the number of uses.

Always store lashes in the original lash tray to keep their shape.

Keep away from water and heat.

Remove before sleeping.

Do you sell wholesale?

Yes, we do. Our lashes are available to qualified salon owners, specialty boutiques and approved online retailers. To inquire about our exciting wholesale opportunities please visit our Wholesale page.

Can I get samples for my blog?

Please submit your request on our Collabs page. Provide a link to your blog or website along with as much information about you site as possible. Who is your target audience, what country are you located, how many subscribers do you have, page views per month, etc., We will get in touch with you as soon as possible.

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